What warranty do you offer?

Yes. We strongly recommend ordering a sample first. This allows you to check compatibility, performance, and software integration before placing a bulk order. Our team provides technical support during the evaluation process to help with setup and testing.  

As an OEM/ODM manufacturer, we offer flexible customization options. You can contact us through the inquiry form on our website to discuss sample details, configurations, and requirements. Remote technical support is available to assist throughout the process. This step helps ensure the POS terminal meets your specific retail or hospitality needs before larger production begins.

Yes. Most of our POS terminals use a fanless aluminum alloy design. The metal body provides passive heat dissipation, so no fans are needed. This delivers quiet operation, better cooling performance, less dust buildup inside the machine, and a longer service life.  

The aluminum alloy chassis also offers strong EMI shielding for stable transactions and a clean, modern look suitable for retail and hospitality environments. Some models, such as our kitchen display systems, are specifically designed as fully fanless units. This design reduces maintenance needs and improves reliability in busy commercial settings. OEM options allow further customization based on your requirements..

Yes. Many of our POS terminals support a secondary customer display. Available sizes include 10.1", 11.6", 15", and 15.6". Selected models also offer touch function on the second screen.  

The dual-display design lets cashiers handle orders on the main screen while customers view item details, prices, totals, promotions, or loyalty information in real time. This improves transparency, reduces errors, and creates a better checkout experience. Our aluminum-alloy dual-screen systems feature stable bases, clean cable management, and reliable performance for retail and hospitality use. OEM/ODM options allow flexible screen combinations to match different store needs.